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Coffee-Hub.biz - Gaggia 97001 Coffee Deluxe Espresso Machine with Automatic Milk Frother, Silver

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List Price: $299.00
Our Price: $284.95
Your Save: $ 14.05 ( 5% )
Availability:
Manufacturer: Gaggia
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Average Customer Rating:     

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Binding: Kitchen Brand: Gaggia Color: Silver EAN: 0693042970013 Feature: 1425-watt espresso machine with 16-bar pump, 2 thermostats, and commercial-quality construction Label: Gaggia Manufacturer: Gaggia Model: 97001 Publisher: Gaggia Studio: Gaggia Variation Description: Silver
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Features
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1425-watt espresso machine with 16-bar pump, 2 thermostats, and commercial-quality construction Turbo Frother for perfectly frothed milk; 30-cup removable water reservoir; hot-water dispenser Built-in cup warmer; anti-drip system; Illy-pod capability; illuminated switches; safety valve Easy-to-clean, detachable parts; 2 stainless-steel filter baskets, coffee tamper, and 7-gram scoop included Measures 14-1/2 by 8 by 9-3/4 inches
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Spotlight customer reviews:
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Customer Rating:      Summary: Espresso Machine Review Comment: The instructions very thorough. Machine easy to use. Tamper is too small but will work until better one is purchased.
Customer Rating:      Summary: Reliable machine Comment: I have been using it for 3.5 years and have no problems with the machine. It works perfectly well for me. Highly recommended.
Customer Rating:      Summary: Beware! Comment: Straight out of the box, following user instructions to the letter, the machine does not work.
Customer Rating:      Summary: It broke Comment: We liked this machine, it used to make a good coffee and produced enough steam to make a couple of cappuccini. Then, after about four months of being used sparingly, it broke. The boiler does not heat the water anymore. I have no patience dealing with customer support or returning the stuff etc. I want the stuff I buy to work. It is not science fiction, it's what's called "core competency" for Gaggia. So we're just writing Gaggia off, and telling other people (you) about it. We might have been just unlucky, but judging from the other reviews it seems we are not alone.
Customer Rating:      Summary: Gaggia Coffee or Coffee DeLuxe Comment: Gaggia Coffee DeLuxe Review
Purchased mid 2006
This machine was a replacement for a Gaggia Carrezza I had been using for a little over two years. Why did I replace the Carrezza? I had read lots of reviews, most of which raved about the Coffee and the Coffee DeLuxe, and my Carrezza, although still working great, was getting pretty noisy. I figured I could sell it while it was still working, so why not upgrade now?
As it turns out, the Coffee DeLuxe was hardly an "upgrade." It does nothing the Carrezza didn't do better. It is difficult to figure why this thing cost $150 more than the Carezza.
My first impression was, what did I get for the extra $50 over the price of the Coffee? Supposedly it was the finish of the DeLuxe case, which to me looks like any Wal-Mart small appliance. It's just a painted, stamped steel case with an ill-fitting plastic panel on the front. My $12 toaster looks better made.
The switches on the Carrezza were big, conveniently placed and intuitive. The switches on the Coffee are tiny, inconveniently placed and about as counter-intuitive as they could be. After six months with this machine, I still have to squint to look at the ulta-tiny icons on the switches to see which is which. I finally added an "on-off" label because having switches that turn on to the left and off to the right is again, counter-intuitive.
My biggest complaint is the water reservoir. On the Carrezza, it was made of clear, frosted plastic, plainly visible from the front of the machine at about any viewing angle. I could lift the lid, pour in the water as I watched the level rise in the reservoir. On the Coffee, the reservoir is made of smoke-colored plastic, and it is tucked away under the front overhang of the machine. To fill the reservoir, I need to remove the cheezy plastic cover (on the Carrezza it was hinged) and get out my flashlight which then allows me to barely see the water level in the reservoir. Holding the flashlight while pouring the water while bending over to be able to see under the overhang is a real challenge. Again, really user-unfriendly.
The steam knob is on the right side of the machine, a curious location since you need to operate it while holding the frothing pitcher. Not a big deal, but not user-friendly. The knob on the Carrezza was conveniently located on the top of the machine.
The drip tray on the Carrezza got a lot of reviewer flack because it didn't hold much liquid. That was an easy fix. I simply slid an espresso cup under the brew head after pulling a shot, then the drips would end up in the cup. The drip tray in the Coffee is bigger. It is also a super-flimsy, ill-fitting plastic box that sort of sloppily slides into the stamped steel housing. It has a very thin metal grille on top. It works, but it is junk.
OK, so how does the machine work? It works as well as the Carezza did and its redeeming feature was that it didn't make as much noise as the Carezza . . . for a while. For the last month or so, it has been getting louder and louder and now it intermittently sounds like something is coming apart inside. It is now louder than the Carezza was at its worst.
Speaking of noise, the first time I turned it on, the thin metal panel that covers the pump housing vibrated so loudly it sounded like some sort of alarm. I removed it and bent it slightly so it would rest solidly against the too-big slots it fit into, and that stopped the buzz-roar. How nice it would have been to have it delivered that way.
Bottom line: If I could trade this machine straight across for another new Carezza, I would. When it comes time to replace it, I'll look to some other brand besides Gaggia. The Carrezza is no doubt the best all-around value in an espresso machine.
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Editorial Reviews:
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Introducing the Gaggia 97001 Coffee Deluxe Semi Automatic Espresso - Coffee Machine - Silver - 72 oz. Reservoir, featured in our Small Kitchen Appliances department. This product generally ships within 2 business day(s) from Victor, New York, and weighs 20 pound(s). The Gaggia Coffee Deluxe Espresso Machine adds true Italian styling to the popular Gaggia Coffee to create a high-end espresso machine. With a brilliant silver metallic finish, the Coffee Deluxe will look great in any kitchen. This pump-type Gaggia espresso maker features the commercial grade brewing components and top-notch steam wand that make Gaggia a leader in the home espresso machine industry.
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